Tricare sent out a letter to 600,000 individuals implying that they had tested positive for coronavirus, according to American Military News. The letter was intended to advise recipients of the existence of plasma donation centers, but unfortunately implied that they had coronavirus.
Humana Health sent out additional letters to the original recipients clarifying it’s language and apologizing for the confusion.
“In an attempt to educate beneficiaries who live close to convalescent plasma donation centers about collection opportunities, you received an email incorrectly suggesting you were a COVID-19 survivor. You have not been identified as a COVID-19 survivor and we apologize for the error and any confusion it may have caused,” Humana wrote.
Marvin Hill, Humana’s head of corporate communications apologized for the company’s error and said the email was intended to notify patients based on their proximity to a plasma donation facility, and not based “on any medical information or diagnosis.”
According the The Blaze Tricare apologized for alarming “several hundred thousand people because of a poorly worded email that implied the recipient was a coronavirus survivor.